Shipping Policy

All orders are processed within 1–2 business days (Monday to Saturday). Orders placed on Sundays or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We make sure your coffee reaches you fresh and fast.

Greater Toronto Area (GTA)

Same & Next Day Delivery

We’ve partnered with Flashbox for fast, local delivery within the GTA.

  • Place your order before 11 AM (weekdays) and select Same or Next Day Delivery at checkout.
  • Eligible orders arrive between 5 PM – 10:30 PM on the same day.
  • Same-day delivery is available Monday to Friday and only within the Flashbox coverage zone.

Outside the GTA

Canada Post or UPS

Orders outside the downtown core are shipped via Canada Post or UPS within 48 hours of order confirmation.

  • Estimated delivery for Ontario and Quebec: 1–2 business days
  • Other provinces: 3–5 business days (depending on location)

Please allow a buffer of up to 2 additional days for unforeseen delays.

Across Canada

Canada-Wide Shipping

We currently ship across Canada only. Delivery times range from 2–5 business days, depending on your location.

Rates

Shipping Fees

Shipping fees are calculated based on your order size and delivery location and displayed at checkout. Free shipping is available for orders over $150.

Status of order

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information so you can monitor your package in real time.

Worldwide

International Shipping

We currently only ship within Canada. International shipping is not available at this time. Stay tuned for updates.

Assistance/Support

Shipping Issues

If your package is lost, delayed, or damaged during shipping, contact us at support@emberandreverie.com.