Shipping policy
Last updated: 25-09-07
We currently ship to addresses within Canada only. Orders are processed within 1–2 business days (Monday to Saturday). Orders placed on Sundays or holidays will be processed on the next business day.
Delivery Methods & Timelines
Greater Toronto Area (GTA)
We offer Same-Day and Next-Day Delivery via Flashbox.
- Place your order before 11 AM (Monday to Friday)
- Choose Same-Day or Next-Day Delivery at checkout
- Deliveries arrive between 5 PM – 10:30 PM
- Available only within the Flashbox coverage zone
Outside the GTA
Orders ship via Canada Post or UPS within 48 hours of confirmation. Estimated delivery times:
- Ontario & Quebec: 1–2 business days
- Other provinces: 3–5 business days
Please allow up to 2 additional days for unforeseen delays.
Shipping Rates
- Shipping costs are calculated at checkout based on your order and delivery location.
- Free shipping is available on all orders over $150 CAD.
Order Tracking
Once your order has shipped, you’ll receive an email with tracking information to monitor your package in real time.
Shipping Issues
If your order is lost, delayed, or arrives damaged, contact us at: support@emberandreverie.com